Heat Pump Commissioning Checklist UK 2026

Heat pump commissioning checklist UK 2026: a 10-point handover, what to test on the day, MCS documentation, and when to push back on installers.

Heat pump commissioning handover with engineer signing MCS certificate
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By Rob Griffiths17 June 2026 · 8 min read

Commissioning is the formal handover from installer to customer + the legal proof that your heat pump install is complete. Get it wrong + you have no warranty leverage + no recourse for sub-standard work. This guide is your 10-point checklist to use on commissioning day.

Check 1: System fill + pressure test

Confirm zero leaks + correct system pressure before commissioning.

Before the heat pump runs operationally, the installer must:

  • Fill the hydronic circuit with the correct water + inhibitor mix (typically Fernox F1 or equivalent at 1-2% concentration).
  • Pressure-test the system to 3.0 bar minimum, hold for 30 minutes, confirm zero pressure drop.
  • Bleed all radiators + check for any leaks at joints, valves, or pipe runs.
  • Document the pressure-test result on the commissioning paperwork.

What you should see: the engineer running the pressure test in your presence, showing you the pressure gauge readings. Ask for the leak-test reading to be recorded on the commissioning certificate.

Check 2: Initial run + flow temperature verification

Heat pump fires up + delivers heat at the designed flow temp.

The heat pump's first operational run validates that:

  • Outdoor unit starts cleanly + reaches steady-state operation within 10-15 minutes.
  • Flow temperature matches the design (typically 35-45°C for UFH-equipped properties, 45-55°C for radiator-based systems).
  • Indoor temperature rises measurably + radiators heat up across all rooms.
  • No fault codes displayed on the controller.

What you should see: the controller display showing live flow temp + return temp readings, plus the outdoor unit fan running steadily. Ask the engineer to point out where the design flow temperature is set in the controller - this is the most important number for your system's efficiency.

Check 3: Hot water cylinder reheat test

Cylinder reaches target temp within manufacturer-spec time.

The hot water cylinder reheat test:

  • Set the cylinder to cold start (drain or use the night's standing-cold position).
  • Run the heat pump in hot-water-priority mode until cylinder reaches target temp (typically 50-55°C for legionella safety + comfort).
  • Time how long the reheat takes - compare against the manufacturer spec for your specific cylinder + heat pump pairing.

Typical 200L cylinder reheat from 15°C to 55°C: 60-90 minutes for a 7kW heat pump. If it takes significantly longer (2+ hours), there's either a sizing mismatch (cylinder too large or heat pump too small) or a control system issue. Flag this immediately.

Check 4: COP measurement under real operating conditions

Document the system's actual COP at the commissioning operating point.

The COP (Coefficient of Performance) measurement captures the system's real-world efficiency at install:

  • Outdoor temperature at the test time.
  • Flow temperature being delivered.
  • Electrical power draw (kW).
  • Heat output (kW) - measured via flow rate × temperature differential.
  • Calculated COP at this operating point.

Get this number recorded on the commissioning certificate. It's the baseline for future efficiency comparisons - if your COP measurably drops in year 2-3 (sensor faults, refrigerant leak), this number is the reference point.

Typical commissioning COP for a 2026 R290 heat pump at A7/W35: 4.0-4.8. Lower than this at commissioning suggests installation issues; investigate before signing off.

Check 5: Controller programming + scheduling preferences

Heat pump schedule reflects your actual household usage patterns.

The installer should program the controller with:

  • Your preferred indoor temperature ranges (typically 18°C overnight, 20-22°C daytime).
  • Weather compensation curve (slope + offset matching your property's heat loss).
  • Hot water schedule (when to reheat, how often, target temp).
  • Holiday mode setup (frost protection only, hot water off).
  • Smart-home integration if applicable.

Don't let the engineer leave with the default factory programming - your household's specific usage patterns matter for both comfort + efficiency. Ask the engineer to walk through the programming on screen so you understand how to make future adjustments yourself.

Check 6: Smart home + tariff API integration

If installing Cosy Octopus or similar tariff-aware setup, verify the integration is live.

For Cosy Octopus, Intelligent Octopus Go, or other smart-tariff households:

  • Confirm the heat pump controller is talking to the Octopus tariff API (some manufacturer apps need separate setup steps).
  • Verify the off-peak window is recognised + the controller schedules pre-heat / hot-water reheat during the cheap window.
  • For Home Assistant + Modbus integration: confirm the Wi-Fi Modbus adapter (Waveshare or similar) is paired + Home Assistant can read state.
  • For MELCloud / myVAILLANT / ViCare apps: confirm Wi-Fi connection + mobile app shows live data.

This is the step most likely to be skipped or done badly - installers focus on the hardware install + treat smart-home integration as 'figure it out yourself'. Push back if your install quote included tariff-aware setup but the engineer isn't verifying it works.

Check 7: Annual service contract booking

Schedule the first annual service while the engineer is on site.

Annual servicing is a warranty condition for almost every UK heat pump manufacturer. Lock in the first annual service appointment:

  • Schedule for approximately 12 months from commissioning date.
  • Confirm whether it's included free in your install package (most large installers include the first year service).
  • Get the future service cost in writing (typically GBP 130-280; some installers offer 3-year service plans).
  • Note the engineer's preferred contact channel for service booking (typically online portal or direct phone).

Check 8: MCS commissioning certificate

Required for BUS grant final payment + warranty claims.

The MCS commissioning certificate is the single most important document from commissioning day. It confirms:

  • Install was completed to MCS standards.
  • System performance was tested + meets specifications.
  • BUS grant final payment can be released to the installer.
  • Manufacturer warranty is activated.

You should receive a signed copy - typically PDF emailed within 48 hours of commissioning, plus a paper copy if you request it. Keep this document forever (digital + paper) - it's needed for:

  • Manufacturer warranty claims throughout the warranty period.
  • House sale documentation.
  • Insurance claims involving the heat pump.

Check 9: Manufacturer warranty registration

Engineer registers your specific unit with the manufacturer at commissioning.

The manufacturer warranty period (typically 5-10 years depending on brand) starts from the commissioning date - but only if your unit is registered with the manufacturer. The engineer should:

  • Register your heat pump serial number with the manufacturer (Vaillant Advance, MELCloud, ViCare, Octopus Cosy etc.).
  • Provide you with a copy of the warranty registration confirmation.
  • Confirm the warranty period start date matches the commissioning date.

Unregistered units default to a much shorter warranty period (often 1-2 years) - confirm registration is complete before signing off.

Check 10: Customer training + first-question answering

Spend 20-30 minutes with the engineer asking practical questions.

Don't let the engineer rush out the door. Use the last 20-30 minutes for:

  • Controller operation walkthrough - daily-use features + how to make adjustments.
  • Fault code reference - which codes are minor + which require call-out.
  • Outdoor unit care - keeping the area around it clear of leaves/snow/obstructions.
  • Hot water expectations - recovery times, peak-demand handling, off-peak optimisation.
  • Tariff coordination - when the heat pump will run during off-peak vs peak hours.
  • What to do if something goes wrong - engineer's direct contact for first 30 days, manufacturer support line afterwards.

Take notes during this walkthrough - your first cold week with the heat pump generates dozens of small questions that are easier answered now while the engineer is on site.

Q01What should be on a heat pump commissioning checklist?
10 items: pressure test, initial run + flow temp, hot water reheat test, COP measurement, controller programming, smart home + tariff integration, annual service booking, MCS commissioning certificate, manufacturer warranty registration, and customer training. Don't sign the certificate until all 10 are complete.
Q02What's the MCS commissioning certificate?
Required document confirming the install met MCS standards + system performance was tested. Needed for BUS grant final payment, manufacturer warranty claims, and house sale documentation. Keep digital + paper copies forever - typically emailed within 48 hours of commissioning.
Q03What COP should my heat pump show at commissioning?
For a 2026 R290 heat pump at A7/W35 operating point: 4.0-4.8 typical. Lower than this suggests installation issues - investigate before signing the commissioning certificate. Record the number on the certificate as a baseline for future efficiency comparisons.
Q04Can I sign the commissioning certificate without the engineer present?
No - the engineer's signature + your countersignature should be done together on commissioning day. Signing later (or accepting an electronic certificate without an in-person handover) waives your right to push back on incomplete work + can complicate warranty claims.